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Reliance smart - Money taken not returned

Pushpanjali behera filed complaint against Reliance smart on Aug 21, 2023

On **/**/**** while doing payment in reliance smart store I did the payment from my side of ₹**** and the amount was deducted from my account but the cashier said they didn’t receive any money so they said to do payment again and I did so again they said it wasn’t received and I came back without taking any item but payed * times. They said the payment will be returned in *-* hours if not it will be returned in ** hours but it’s been * week and still haven’t received the payment.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Reliance smart

27

Total Complaints

14

Total Resolved

51.85%

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