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Fam app - Money refund

Shabas filed complaint against Fam app on Jul 23, 2025

I made a recharge through fam app at *:** pm at noon . When i placed the recharge the platform server was down or maybe my network was slow. Because of the latency i came back made once more the same recharge but i faced the same issue as before so i almost made it thrice.i thought its my network but my network was stable. I tried again with littile bit more money but lt again failed .but i didnt knew it all the recharge still in process after a few moments all the recharge took place .i only wanted one .except that one i want a recharge of amount of **rupees .i know its a small amount but i need it .also i know there is a mistake from my side but the server of platform made me to do it

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Fam app

4

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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