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Vodafone company - Money not returned back

Ankita Saxena filed complaint against Vodafone company on Jun 2, 2020

I recharged my vodafone number on **-**-**** by the pack *** on line but I received a message that this pack is not available but money was deducted from my account. I called in customer care they said you will get your money in ** hours but till date (after ** days) i have not received my money in my account.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Vodafone company

12

Total Complaints

7

Total Resolved

58.33%

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