My Flower App com - Money not refunded and the product not delivered
Surabhi filed complaint against My Flower App com on Mar 28, 2021
I ordered the cake (**-**-****)and bouquet to delivery on specified timing with the special charges total Rs ****/- after * hours I got the call from their side for apologizing for not to deliver on specified time and they are keeping a private team to deliver the cake as there team s not working in that area also ordered flavored Cake is not there so they kept black Forrest cake instead .After all this I asked them to cancel the order and refund my money on the same day but they refused and told me they are goi to deliver the gifts on same day itself even if it’s late night also .
But next day morning I received a message saying that my money is goi to get refunded and the order has been cancelled .
Today it’s **-**-**** I was trying to reach this team but nobody was ready to answer my call and my money has not refunded yet .
They are very unprofessional and fraudulent team m attaching the mobile numbers that they called me for different enquires +************
+** ***** *****
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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