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Digvijay Pratap Singh filed complaint against BigBasket on May 26, 2020
I had done * order
*st order: *st order done on *th May of ***.** and money was deducted through payzap app and transaction was Successful but big basket said it was failed.
*nd order: it was done on ** may and same case happened.
I called on **th may to big basket customer support and they confirmed that transaction was Successful and based on my request it will be credited to my Bigbasket Wallet in ** hour.
Now its ** May but no updated. I called again on ** then ** may also but their ** hour keep increasing.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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