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Coin dcx - Money got debited from my account but not showing up in my coindcx portfolio

Namita Verma filed complaint against Coin dcx on May 16, 2022

I transferred money **** Rs from my bank account using bank transfer to coindcx on ** May **** . Money got debited from my bank account but not reflecting in my portfolio. I submitted my complaint to customer service but of no use. I got no response from their side regarding my money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Coin dcx

69

Total Complaints

43

Total Resolved

62.32%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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