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Dream 11 fanatcy private limited - Money deposited kyc not verified withdrawal issue

Sunil Tewatia filed complaint against Dream 11 fanatcy private limited on Apr 1, 2023

Hi There,

i have created an account using mobile ********** and deposited inr***/- through RBL credit card ending **** on * st April **** but while withdrawing it is asking me email and pan detail . i have updated the email detail but while updating the PAN it says " Pan is already verified with other account."
now my deposit is with this account which i am unable to take back.
why are you guys accepting deposit when later there can be issue with kyc?
can you help me to get my money int ***/- back ?

i appreciate your quick response !

regards
Sunil Tewatia
**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Dream 11 fanatcy private limited

13

Total Complaints

11

Total Resolved

84.62%

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