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TRUECALLER PAY - Money deducted wrongly and not even refunding

Swetapushpa Dhal filed complaint against TRUECALLER PAY on Aug 4, 2019

I took * days demo of truecaller premium subscription. It was mentioned that I can cancel the subscription anytime in these * days and I won't be charged. I cancelled it a day before the * day period ends. Still the next day I was charged and my subscription activated. When I contacted the helpline singh they might be having any technical issues fir which they charged and renewed my subscription even after I cancelled it, they straightaway denied to help. I mean this is looting the customers.i need that subscription to be deactivated and my money refunded

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

TRUECALLER PAY

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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