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SBI mops - Money deducted through payment gateway sbi mops but didn t reach the merchant

Shreya Singh filed complaint against SBI mops on Feb 13, 2025

I applied for the final payment for (NIFT ENTRANCE EXAM) , I paid rs**** to SBI MOPS from my axis bank account through google pay Qr corde scanner, the transaction was successful but the NIFT page showed no money was received on their end ! Even google pay said to make an enquiry with the merchant/receiver that is SBI MOPS, so kindly help me to get the refund

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

SBI mops

17

Total Complaints

10

Total Resolved

58.82%

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