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Agoda Com - Money deducted from my account and no booking confirmation

Tanai chutake filed complaint against Agoda Com on Feb 3, 2021

while booking a deluxe room at hotel Royal orchid central pune i used my debit card after completeing the payment process the amount was deducted frm my account n i did not get any booking confirmation n it redirected me to the booking page n it was written we are unable to take your booking. But the amount of Rs. **** was deducted. please refund me the amount.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Agoda Com

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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