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Clarks.in - money deducted but order not receivet

Ravdeep kour filed complaint against Clarks.in on Nov 26, 2021

I had placed an order from clarks.in on *th november **** and an amount of Rs ****/- was deducted from my JK Bank account through g pay but to my utter surprise the order has not been received till date.
I have written various emails too but no response has been received from clarks.Even the customer care no displayed on the site is always busy and they dont respond at all.
Its highly disturbing to note this behaviour of such a renouned brand.Shocked.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Clarks.in

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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