Street Style Store - Money deducted but order not generated

I made a payment to Street Style Store on **th April ****. The money was deducted from my bank account. The transaction was also successful from paytm. But street style store did not generate my order. Instead, I was redirected to their home page and my orders were still in the cart. Today, it marks day * and their team has yet not resolved my complain. I have been in constant contact with Paytm and my Bank. They have both provided proofs that my transaction was successful and has reached the bank of street style store. I have forwarded the proof to the SSS team as well. But they have the audacity to lie in my face and say that they have not received any money from my end, without providing any proof. They are not generating my order, not responding to my messages, not picking up calls, and not refunding my money. It is clearly a case of forgery and irresponsible behaviour.