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Agoda com - Money Deducted but no Confirmation and no booking made in the hotel

Parth Bhasin filed complaint against Agoda com on Oct 27, 2021

I made a booking through agoda.com for booking a room in Hotel Abode, Amritsar. I choose the pay later option and it asked for my card details and the amount got deducted but there was no confirmation mail. I asked the hotel and they said there’s no booking.
Using agoda customer care is of no use because it asks for booking id which i don’t have.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Agoda com

1

Total Complaints

1

Total Resolved

100.00%

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