Coin DCX Go - MONEY DEBITED FROM MY HDFC ACCOUNT BUT TILL NOW AMOUNT HAS NOT BEEN UPDATED IN MY WALLET

SIR,
ON **-DECEMBER-****, WHEN APP WAS NOT RESPONDING , I TRANSFERRED ***** INR FROM MY HDFC BANK
ACCOUNT (ACCOUNT NO - **************) BECAUSE THAT TIME NO OTHER FUND TRANSFER METHOD WAS WORKING.
MONEY DEBITED FROM MY HDFC BANK ACCOUNT BUT TILL NOW NITHER AMOUNT HAS BEEN UPDATED IN MY APP WALLET
NOR HAS BEEN RETURNED IN MY HDFC BANK ACCOUNT. HERE I WOULD LIKE TO MENTION THAT MY BANK ACCOUNT
WHICH IS REGISTERED IN YOUR APP IS SBI ACCOUNT (ACCOUNT NO - *********** ) .
BUT AT THAT TIME FUND WAS NOT AVAILABLE IN MY SBI ACCOUNT , BUT AVAILABLE IN MY HDFC BANK ACCOUNT.
SO I TRANSFERRED AMOUNT ***** FROM MY HDFC BANK ACCOUNT (ACCOUNT NO - **************).

I AM ATTACHEING ALL THE SCREEN-SHOT FOR REFERENCE, KINDLY UPDATE ***** INR IN MY WALLET OR RETURN
IT IN MY HDFC BANK ACCOUNT ASAP.

I WOULD LIKE TO MENTION THAT I HAVE MAILED AND LODGED COMPLAIN MULTIPLE TIMESS EARLIER FOR THIS ISSUE.
BUT TILL NOW MY ISSUE HAS NOT BEEN RESOLVED.

MY REGISTERED EMAIL ID IS : ANIL.JNU**@GMAIL.COM
MY REGISTERED MOBILE NO IS : **********
MY REGISTERED SBI ACCOUNT NO IS : ***********
MY HDFC ACCOUNT NUMBER FROM WHICH MONEY WAS TRANSFERRED : **************
TRANSFERRED AMOUNT IS : ***** /-
REFERENCE NUMBER IS : ************

KINDLY RESOLVE THE ISSUE ASAP AS SITUATION IS BEING PANIC FOR ME. OR CONTACT ME IF ANY OTHER INFORMATION IS REQUIRED FOR CLARIFICATION.