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Phonepe - Money debited from my account

Azam Muhammed filed complaint against Phonepe on Oct 21, 2021

I tried to do a payment to voxya using upi. But there was technical issue and the money was debited from my account, but the payment wasn’t successful. So i had to do it again. After * days I received a mail from phonepe that states the payment was successful. I was already told the money will be refunded. But it is not.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Phonepe

120

Total Complaints

50

Total Resolved

41.67%

Consumer Satisfaction

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