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Motorola - Mobile protection claim rejected

Nishant dawar filed complaint against Motorola on May 22, 2022

Jeeves plan id CMFKBE************
My device has been damaged in accident duw to that the complete mobile phone is break includes display & not in power on state .
I register claim with jeeves on **th may on which documents requested and i replied back with documents . After * days on ** may i got email / sms that claim has been cancelled due to insufficent/ clear documents .

This was clearly fraud & customer service deficency towards consumer .

Attached the sceeenshot of email from jeeves & things not covered under complete protection plan .

Kindly resolve my issue

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Motorola

53

Total Complaints

28

Total Resolved

52.83%

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