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Malani filed complaint against Zepto on Aug 25, 2024
My order id no. *E*FBMSCD*****
This morning, I ordered one set of Krishna’s jewelry and a jhula, both of which were listed as in stock. However, after completing the payment, I received only the Krishna’s jewelry set, and the jhula was suddenly marked as out of stock. I then raised a complaint regarding the refund for the jhula. Although the payment was made via UPI, which typically takes just ** hours, they have deliberately delayed the refund. My order was for Rs. ***, and I want my money back today. If it only takes a moment to debit money from my account, why does it take so much time to refund my hard-earned money?
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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