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Home > Complaints > Missing item in order received

Ghar Soaps - Missing item in order received

Kirti Rana filed complaint against Ghar Soaps on May 28, 2026

I had ordered for a soap and exfoliating gloves from https://www.gharsoaps.shop/ but i received only one of those items. When i discussed on chat about the same they just asked me to send email along with images. The website also mentioned the same. I did the needful and sent an email along with the image immediately. They checked my email a day later and asked me to send unboxing video. Now how can I shoot an unboxing video a day later? Still I sent a video showing the missing product. They said you have to send unboxing video and rejected my request to send the missing product or offer a refund

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ghar Soaps

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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- Mohd Abdulrahim

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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