Geetanjali filed complaint against Zepto on Jun 1, 2025
I placed an order worth ₹**,***, filed a complaint, and after **+ hours — still no resolution, no refund, not even a response.
Is this what Zepto calls "instant service"?
When a company ignores a valid customer complaint for over ** hours, it speaks volumes about its priorities.
₹**,*** order — no refund, no support, no accountability.
Maybe focus on fixing customer experience before marketing "**-minute delivery"
I want my money refunded Rs *****. Otherwise I will complain to the district court.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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