Saraf Furniture - misleading product samples displayed

The sample images of the table are incorrect and misleading and have lead to wrongful purchase. This coffee table does not match with the sample images given in the product listing page in the website. They even have put a disclaimer that the images are actualy images of the product and not computer generated. You can see how the table is very light in color (attached images) and looks as if it does not have any polish on it. This is what I wanted and so I went ahead and bought it. I also confirmed with them before placing order that the product that will be delivered will look close to the one shown in the sample images. Now what I received is very different as it is very dark in color when compared to the sample images especially the legs are too dark. So I raised a complaint with their support team and sent them images of the product I received. Later they replied that the product is Stone Finish and there is no problem. So I wrote another reply and tried to explain them properly that the problem is not with the finish but the dark color of the table and that it is significantly different than the sample images. After that they have not provided any resolution. I never get a call from them and when i call they say I will get a call or email. In email they don't actually do anything but simply copy and paste the same reply again and again. They are ignoring my complaint by all means and not providing a resolution. In response I have asked them to eithe refund me the money or else give me a another item of my choice and I will pay the differential amount. Now I would simply like to go for a refund.