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Tikona - Misleading information on data plan

Manasi Bhatia filed complaint against Tikona on Oct 21, 2021

I would request to please disconnect my tikona broadband connection Service ID – ********** from tomorrow onwards as I am facing terrible issue with local service provider and cant even get support from customer care.
I had been told that the plan would be for *months with * month of free service,however now even though its just *th month of my service and i have been asked to pay extra on top of ****INR ,which I have already paid for * months plan.
I have been misinformed about the plan and further the local tikona service provider at RAVET ****** doesnt respond to the phone calls and even if answered gets irritated.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Tikona

32

Total Complaints

17

Total Resolved

53.13%

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