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Oravel Stays Private Limited - Mislead and misinformed by Oyo support team

Parvaz Bhaskar filed complaint against Oravel Stays Private Limited on Mar 17, 2020

I did an early checkout from an OYO hotel in retaliation to lack of hospitality and support that I received. The hotel reception refused to checkout early citing that there is a system issue. Then I called customer support and they post dated my checkout in the system showing their unethical practices towards customer support. As a proof I have a system generated WhatsApp message from official OYO account that I received at the actual time of checkout. But in the message it clearly shows the checkout date for next day.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Oravel Stays Private Limited

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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