Wal-mart - Mislead, misinformed or underinformed, lousy customer service

I filled an RX at a Hannaford a couple of weeks prior to the beginning of this charade and had gotten a different brand of Adderall than I normally get. I thought it would "interact" in my body the same, given it claims to be the same chemical make-up. Anyways, this medicine was not helping me slow down my racing mind as Adderall normally does for me (helps me slow down and calm down so things aren't so overwhelming and rushed).

I called my doctor and told him how I was feeling (agitated, emotional, scatterbrained) and he said that sometimes people have adverse effects to different brands. He wrote me a new script and told me I could go and fill the RX and to make sure to get the normal brand that works for me.

(*/**/**) I drove to his office and picked up the paper script and dropped it off at the pharmacy in Wal-Mart that afternoon around *PM.
Pharmacist: "give me ** minutes and you can pick it up."

** minutes later: I go up to the pharmacy.
Pharmacist: "It is going to take longer than we thought. Probably another hour. "

I drove ** minutes to pick up my daughter and then back to pharmacy (** minutes total trip).

Pharmacist: "oh, it looks like your doctor will need to approve this. The office is closed there, we will try to contact him tomorrow. And we will let you know when it is ready."

A couple of days passed. I called my doctor and let him know Wal-Mart is trying to get a hold of him. He told me that he had already spoken with them a couple of days ago.

*/**/**: I call the pharmacist to see if my RX is ready.
Pharmacist" "oh, we can not fill that until the **th."
Me: "what happened was that I had gotten the wrong brand of medication and my doctor wrote another RX because this medicine is not effecting me well."
Pharmacist: "well you can't fill it until the **th.".

*/**/**: I called the pharmacy to ask if the RX was ready to be be picked up because they had told me the **th, it would be ready.
I was given no explanation or empathy but told that "it will be ready on the **th."

*/**/**: I checked the Wal-Mart app and found a "still processing your order, possible pick up tomorrow (*/**/**) at **AM.

I will call tomorrow. This has caused me some great frustration. Not only was I unable to pick up a medication that helps me with my daily life but helps me to feel calm and organized in my head rather than rushed and aggitated, I was not told about several of the "road blocks" along the way but not told anything or was lied to /mislead reguarding my RX being filled and when.

I will not use this pharmacy again. I am very dissatisfied and disgusted by the lack of truth, service, empathy and service from the Wal-Mart pharmacy in Somersworth,NH.