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Mi Tv - MI 4 Pro 55 inch TV repalcement TV Defective

Devendran filed complaint against Mi Tv on Feb 4, 2023

My name is Devendran. I purchased the Mi * Pro ** inch Led TV offline (GRAND AGENCIES) on ** Dec ****. Purchased TV displays are defective. I raised a complaint .After I got the replacement TV on ** Jan **** (serial number *****/************). Replacement TV is also defective (blue shade in white display at bottom). I raised the complaint (token No.M*******). Technician visited the TV and took photos of the defective area and invoice. After the Service center and backend team are closed the complaint is not defective. Again I raised the complaint to customer care (token no M*******). Service center didn't provide the response (status: cancelled).

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Mi Tv

47

Total Complaints

23

Total Resolved

48.94%

Consumer Satisfaction

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