Facebook Pixel Tracking

Meesho - Meesho App Claim rejected due to wrong reasons

sapna kumari meena filed complaint against Meesho on Mar 1, 2023

As a seller, we are asked to share the package opening video and other images including return packslip, all angels of outside package ,etc. But still company is rejecting our claims due to below mentioned reason,
"Greetings from Xpressbees We regret to inform you that your compensation claim for Order ID: ************_* has been rejected. Based on our review of the footage, we cannot see all sides of the product. Whenever you submit evidence for a claim, you must ensure that all sides of the product are visible in the video. Please follow these guidelines when recording videos: *. The packaging must be opened during the video. In cases where the package has been opened before the video has been recorded, we will not accept the case. *. Each side of the package should be clearly shown in the video. *. Label must be clearly visible on the video, showing AWB number and Order ID. *. Video must be captured in one long take, clearly demonstrating all actions. Videos that have been edited will not be considered. Sample video link: bit.ly/meeunbox Regards Xpressbees"
attach evidence video.
https://www.dropbox.com/s/ctkz**c*g**zjdc/VID_********_******.mp*?dl=*

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Meesho

1640

Total Complaints

1098

Total Resolved

66.95%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Anchal on Feb 15, 2025

Meesho – Account Got BlockedClosed

I ordered three products from meesho.After delivery my account Got Blocked. I called customer care but they are not helping me. Now I am unable to refund or return the product . I am very worried about it

Snehal on Feb 15, 2025

Meesho – Package not deliveredClosed

AWB SF**********FPL not yet delivered.i an trying to reach you people but no response received

Pooja.D on Feb 13, 2025

Meesho – Money not refunded Closed

I ordered a top on ** jan and due to size issue had to return it on ** jan It shows that the money is refunded but the transaction Id is fake and not getting refund till now . They keep saying that they will give ...

Sneha walke on Feb 13, 2025

Meesho – Return and refundClosed

Firstly I received damaged product after that I did exchange product...between of exchange they give me incomplete and again defect product ...after that I return product ...now they are not take product because of ...

Priya guha on Feb 4, 2025

Meesho – The courier company didn t deliver any product of meesho always they returning product to supplier aClosed

The courier company didn't deliver any product of meesho.. always they returning product to supplier after ** days they always message delivery attempt is fail and then they return to supplier my money was block for...