Loading...
Bhavuk Rai Puria filed complaint against Zepto on Apr 18, 2025
Ordered on ** Mar, ****, after waiting for around ** minutes to get my order, I got a notification that the Order has been delivered. When I called the delivery person, his phone number was on switched off mode. I tried many times for a few minutes, but the number remains on switched off mode. After that, I moved to chat support where I chatted for around * hours just trying to explain the case with so many customer agents, but they all looked like "Zombies" to me, they kept repeating the same line. I told them I have a CCTV camera in my building that's proof that no one came to my house & no one called/contacted me. He just marked my order delivered & committed fraud with me.
That was my first ever order from Zepto.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am writing to express my disappointment with the service I received on my recent order. I placed an order with the expectation of your promised **-minute delivery service, which is one of the main reasons I cho...
I ordered JBL ***Bt headphone paying **** from Zepto and received a box when i opened it, there was this sweet box inside and I check with customer support team but they are not ready to refund or deliver the produc...
I paid for my order via credit card once, when the delivery boy came it said order hasn’t been paid for. He told me this happened to another customer the day before. Infact this is the second time it happened to me,...
I got the product But is has a bad taste and sticky type sweet and has a bad smell
I was debited amount *** but item was not delivered