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kraftqueen - lost my money in preordering from Instagram post

harika filed complaint against kraftqueen on Jan 19, 2022

on **/**/**** I order cloths by seeing one Instagram Advertisement called "kraftqueen.in" after the payment is done through Phonepe they mentioned I will get the order details. But I haven't received anything. Then I went back and commented on that advertisement. Then they immediately deleted the post and not responding to the help desk mail "lavishkumar****@gmail.com"

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

kraftqueen

2

Total Complaints

1

Total Resolved

50.00%

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Gayatri Ganesh on Feb 1, 2022

Kraftqueen – No confirmation message No product delivered No mail responseClosed

Two products were ordered on the **th of Jan paid for online, as of Feb *st there hasn't been a confirmation text, the product in question has not been delivered and mails not responded to.