Kurian Abraham filed complaint against Lenovo India on Feb 18, 2020
Brought a Lenovo Idea Centre A *** ( Sr. No: MP*FFBT*) for my Goa Flat, Caranzalem, Goa, infact it on **th October, **** was a replacement for a dead machine purchased on **th October, ****. Later within * to * days the machine started behaving weird and it would not boot and hence lodged a complaint and then it was later escalated when a Service complaint number was lodged, Sr. No: ********** and then the machine used to work well inbetween and not boot some days after keeping the machine shut for long, Later was told that they are closing this complaint and they closed it adhoc and after calling a new complaint number : Sr. No: ********** was issued, They they scheduled an engineer to replace the hard disk, Once the hard disk was replaced the display did not work and after the display was replaced it had a shadow and now the display and the motherboard is kind of being replaced.
As a customer am i not entitled for a replacement of the machine or should i be using the old machine that is continously being repaired,
The amount of time, the followups has created a lot of mental agony.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I gave my laptop to a service center in Indore . They kept it for one day to repair it . On the next day when I went to pick up my laptop, I noticed some of my personal files were accessed * hr ago by the engineer o...
I bought a Lenovo g**-** monitor back in November **** form amazon which got display problem last week. Then I claimed warranty and they told me it will be replaced by new one by *-* days and today is * days crossed...
Lenovo service engineer came for onsite repair for my laptop which is legion * and during repair, he damaged my laptop screen and after that, they refuse to do anything regarding it and after a long time still, they...
This laptop shows "camera not found" when tried to open camera. I was not able to attend my classes due this even when I bought a new laptop. Also, the speakers of this laptop are torn giving a poor voice quality so...
Order No: ********** I ordered a ThinkPad from Lenovo India online store after checking configuration offered. I even called their call center and confirmed the configuration offered before ordering. They delivered...