Hdfc Bank Ltd - Late fee finance charges to be refund
Vivek Jain filed complaint against Hdfc Bank Ltd on Sep 22, 2019
HDFC Bank applied heavy late fees and finance charges on my credit card ending ****..
Payment department told me to clear outstanding and contact customer support for refund of the same as several times requested to change/correct my mail id in which they are sending the statement.. they have not done the correction and changes due to which I am not getting the statement.. I requested the same to customer care, but they spoke rudely with me, says can't refund, I said I can't continue with such charges, replied do what you want to do, block my account, account have deposit balance, ...finally they have closed my card and not refunded...want refund , apology from customer care, have the call record , not expected such a rude reply from support..
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