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Dell - Laptop Malfunction

Rohit filed complaint against Dell on Mar 12, 2022

I asked Dell Support regarding the malfunction of the laptop.
they had continuously told me to check the system with Video tutorials like I am a technician after a month also no one visited to check it.
the laptop's mouse touchpad malfunctions and hangs the screen, basic is missing. how can I operate it then? requested for a replacement.
they denied a replacement and asked me to take the system to the service center. without checking the fact hopw could they judge

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Dell

1

Total Complaints

0

Total Resolved

0.00%

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