Treaven Engineering Pvt Ltd - Kitchen material delivery installation pending

I am writing to bring to your attention a distressing situation I have been enduring for the past ** days regarding the pending kitchen material and installation, which has caused me significant mental trauma.

I engaged the services of Ms. Divya Chauhan for this project and made an upfront payment of ₹**,***. Despite my continuous follow-up and messages, I have not received any satisfactory response or progress update from Ms. Chauhan.

This extended period of uncertainty and lack of communication has taken a toll on my mental well-being. I trusted Ms. Chauhan's professionalism and commitment to this project, given the financial investment I made.

In light of the above, I kindly request the Customer Forum's intervention to address this matter urgently. I believe that bringing this issue to your attention will help in resolving it effectively and prevent others from facing similar situations.

I look forward to your prompt action and assistance in resolving this issue and ensuring that justice is served.