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DELL 5000 - Keyboard letters not working

filed complaint against DELL **** on Feb 7, 2022

Dell Inspiron ** **** model keyboard letters stopped working from the *nd month of purchase. Its been almost * months, still its been not replaced and requesting me to compensate with without backlit keyboard. I even requested them to replace with a new laptop and they told they will talk to higher authority but still there's been no response

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

DELL 5000

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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