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Mannoj filed complaint against DNMX by reliance trend on Apr 30, 2023
I bought the dnmx grey jean on **th of feb '**(Puducherry). I precisely remember the date 'cause that's my birthday week. I got it for my birthday while purchasing it along with a bill amount of about ****. I tried it and it did fit me well but on my *nd use (ie:on my birthday) i put it on with my shirt and and as I leave to my workplace (away from Puducherry)my mom noticed that it was torn. I was totally devastated. I couldn't return or approach the store as i live away. And when i did ask them about it they said that it's not applicable and it's not our fault. Not only that the money I spent has lost it's worth, I was extremely devastated with the experience. This can't be accepted by me!!!
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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