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Nykaa cosmetics - items are missing in the package

sai Krishna karingula filed complaint against Nykaa cosmetics on Dec 22, 2023

I ordered * items from Nykaa and I got only products in the package.another two were missing and I asked for product or refund .but they are not giving my money .
ORDER ID
NYK-*********-*******
PLACED
Fri, ** Dec
*) The Ordinary Salicylic Acid *% Solution
*)The Ordinary Niacinamide **% + Zinc *%
these two products are missing

Pickup Address
sai krishna
Gate no * , Parul University Waghodia road , parul University, gate no*,

Vadodara-******

Gujarat

**********
these are my details

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nykaa cosmetics

6

Total Complaints

4

Total Resolved

66.67%

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