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Shubham Banerjee filed complaint against Decathlon on Jun 10, 2023
Among my order (* items) I had one missing items. I issued a complaint as soon as I received the package, where I had one missing item.
I was told to wait for * to * days, and they will check and let me know. Unfortunately they mentioned no problem from their end and I won't be compensated for the loss. Statement "We would like to inform you that we have checked with the warehouse and confirmed that all the items were dispatched in the order as per the quality check and that is PPM(product piece checking) check is done and the product was packed in the box.
Unfortunately, we would not be able to process a replacement or a refund at the moment as the claim could not be verified. So we will not be able to compensate for order claim."
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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