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Mesho app - item mismatch

kirti shankar chivelkar filed complaint against Mesho app on Aug 13, 2021

I would like to inform you that the order numbers ********* & ********* of the * dresses from your meshoo app. & order delivered on dated ** june **** vide digital payment but when the order was opened there was only * dress in it. So I called your customer service cell (Dt */*/****), they registered my complaint and gave me the complaint number *******. And said the supplier will contact you in the next * to * days. The code of the delivered dress is ******** & non- delivered dress code is ********, ********, ********, ********. However, please deliver my remaining dress as soon as possible. While it is not appropriate to deceive customers in this way, you should take note of my complaint & take action.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Mesho app

19

Total Complaints

11

Total Resolved

57.89%

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