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Vlebazaar in - Item cancelled Order No Vlebazaar not refunding the amount back to Original Payment method Credit C

Santanu Bhattacharya filed complaint against Vlebazaar in on Sep 5, 2023

Order ID # *******
Ordered on **.**.****
Item : ASUS VivoBook ** Slate Intel Pentium Silver N****, **.* inches(**.*cm) (*GB/***GB eMMC/Office ****/Windows ** Home/Black)
Payment of Rs **,***.** made on **.**.**** through Credit Card (Payment Successful. Razorpay Payment Id:pay_M*LGtPL*YMar** )
The item was not shipped.
Order cancelled by Vlebazaar on **.**.**** and Customer care informed on phone that refund for the order is scheduled on ****-**-**.
But on **.**.**** the order amount of Rs **,***.** was transferred in wallet.
Thereafter I have made numerous calls to vlebazaar customer care, but as soon as I ask for refund of the amount back to my credit card, they just stop talking and abruptly disconnect the phone. This has been going on since **.**.****.
I have opened a chat with vlebazaar with ID [#P**-Y**-M*JB] but not getting proper reply about refund back to original payment method ( credit card ).
I have also emailed to support@vlebazaar on the issue but have not received any response about the refund back to original payment method ( credit card ).




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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vlebazaar in

21

Total Complaints

13

Total Resolved

61.90%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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