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Ayush filed complaint against Meesho on May 30, 2024
I ordered a t-shirt from Meesho, which I received on May **th. Due to a fitting issue, I requested a return. On May **st, your delivery partner came to pick up the t-shirt after I provided the OTP.
I asked the delivery agent for a receipt, but he mentioned that I would receive a return pickup message shortly, attributing any delay to a potential network issue. However, the status in the Meesho app still shows "Return Initiated."
I contacted the same agent today, and he confirmed that he picked up the t-shirt and updated the status in the app. Despite this, the app has not been updated. He suggested that I reach out to customer care for further assistance. But customer support is not helping me in this.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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