Gifts Basket - Issue with COD Charges and Blackmail

Dear Sir ,

I hope this message finds you well.

I am writing to seek urgent assistance regarding an issue I have encountered with an Instagram account named Gifts Basket. On September **, ****, I commissioned a sketch from them. They informed me that the cost would be ₹***, and when I inquired about any additional delivery charges, they assured me that there would be none.

Furthermore, they mentioned that they do not provide full Cash on Delivery (COD) services and that I would need to pay ₹*** upfront, with the remaining amount due upon delivery. I have kept all records of this communication.

However, after the portrait was completed, they informed me that the ₹*** was required for COD, contradicting their earlier statement that there would be no extra charges. They are now demanding that I pay an additional amount, threatening to make my personal information public if I do not comply. I am attaching screenshots of our conversations for your reference.

I have already paid the ₹*** as initially instructed. I kindly request your assistance in resolving this matter and addressing the blackmail threat. Your support in this issue would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,