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aquafreshro - Issue in the service

Pawandeep Singh filed complaint against aquafreshro on Apr 4, 2019

I bought an RO water purifier from this company. As per the company's policy for my product, I will get three free services for a year. After * months of installation, the RO broke down. We trying reaching out to the customer support they assured that the technician will arrive, but no one arrived for the repair. After multiple follow-ups, customer support executives are just providing a new date. Till this date, no resolution has been provided by the company and the product is not usable.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

aquafreshro

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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