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Venkatesan G filed complaint against Hindustan Unilever on Apr 20, 2018
I have purchased Hindustan unilever water purifier * years back and every * to * months once I used to change the filter based on indication from the machine, but all of sudden last *th April ****, there was a huge water leak george bottom of the machine and hence i have registered a complaint through Call center on *th April ****... The local Chennai service center called me after * days saying that they will visit on that day and the visited and confirmed that pump has to be replaced with cost of **** +INR...but Till today no one has replaced the pump and meantime I have called more than * times to call center and had concall with regional sales manager Mr. Vijay of Hindustan along with service center technician...With the current situation of Chennai hot summer I'm struggling a lot without water and buying water locally...But Hindustan claims that they will resolve the customer issues within ** to ** hours...But no use of their commitments...If my issues is not resolved today with free of cost material then i may have to go for a cusumer forum...Pls respond immediately...
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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