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rajkamal filed complaint against TIKONA INTERNET SERVICE PROVIDER on Jul 17, 2020
I am writing to you to raise an issue about: Broadband Internet
My ID is -**********
Mail- kamal_dq@yahoo.com
The issue that I have experienced was: I am getting a very slow speed through my tikona internet,When ever i raise a complaint through tikona app after couples of hours i am getting a message saying you problem is fixed,But actually it is not fixed,I am in plan of ** Mbps speed where i am getting between *.* to *.* which is very low and it is like cheating me i am paying for ** bps plan but i am not getting *% speed also among **mbps.
It occurred on: */**/****
They have to come to place and check the issue and fix it immediately
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
raj kamal
Mobile Number: **********
:
site no -**,SGP layout,Near sahana bakery, Nagondanahalli,Channsandra
bangalore
******
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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