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Gtpl Hathway Ltd - Internet not connect

Paresh Jadhav filed complaint against Gtpl Hathway Ltd on May 31, 2021

Since **th May I don't have internet access. I have a complaint ** times to customer care but still not getting a resolution.
Every time I have received msg that
" Dear GTPL Customer, our Engineer SHARMA SUDHANSHU is on his way to reach your installation address for resolution of your Ticket No *******."

and after few seconds received the second msg that

"Dear Customer, The Ticket No: ******* has now been resolved. "

Without problems resolved and Without contacting me. How is it possible? , how can they automatically close tickets?


** days is a very long time to resolve any big problem but still not get any proper revert from the customer support team.

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Complaint Status

Resolution Demanded:

Apology letter from company

Gtpl Hathway Ltd

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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