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Paresh Jadhav filed complaint against Gtpl Hathway Ltd on May 31, 2021
Since **th May I don't have internet access. I have a complaint ** times to customer care but still not getting a resolution.
Every time I have received msg that
" Dear GTPL Customer, our Engineer SHARMA SUDHANSHU is on his way to reach your installation address for resolution of your Ticket No *******."
and after few seconds received the second msg that
"Dear Customer, The Ticket No: ******* has now been resolved. "
Without problems resolved and Without contacting me. How is it possible? , how can they automatically close tickets?
** days is a very long time to resolve any big problem but still not get any proper revert from the customer support team.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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