Joister Infoserve Pvt Ltd - internet broadband service not resume since from last 1 5 months even after payment

It is regret to inform that i had renew my connection registered on name pratik shere with register mobile number ********** on *th of Jan **** for unlimited plan * Mbps for ** months.
Unfortunately my service not yet resumes.while complaining to joister customer care your executive,who was not responding properly and giving some excuses that Pune region having some technical issues, my services will resumes shortly.
On *th of Jan , Joister service executive gave me company's -Narhe Pune technical team contact number to resolve the issue but shockingly he reported that Joister services are not longer with them.He also reported that, if you wish to continue your services from us (ie Munity System) please pay separately to us . He also added please ask to Joister for refund and same pay to us. Shockingly Joister service center executive said they are giving you wrong information.
I'm writing so many time to Joister executive (Mr.Sagar Ambardkar & Comapny Owner) to restore my services ,always received some pungent replies from team. Providing total false promises & ask to contact joister local operator who's number not in service same has been communicated to joister tema via mail but no response on mail for query asked by me for requesting to Joister management to please refund my recharge amount as early as possible.
Followup mails from last * months to team Joister but till date no compliance received.

Thanks & Regards,
Pratik Shere