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Home > Complaints > Intentionally wrong product sent and even after having full unboxing video refund not given

Freeup - Intentionally wrong product sent and even after having full unboxing video refund not given

Abhishek agrawal filed complaint against Freeup on Sep 30, 2024

I ordered a laptop from free for which I paid **** but I know that the app did fraud to customers so I made a video of product unboxing when I received it and I get a book instead of laptop which I got all recorded in video after sending them the video they just denied my refund as they got comission from seller for product but I lost my full money so much time and even after having all the proofs i didn't get justice

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Freeup

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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