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Anup Kumar Pandita filed complaint against Nobroker Technologies Solutions Private Limited on Jan 23, 2020
I availed the packer/mover service from 'NoBroker' in May **** and along with it, I also bought an insurance cover from NoBroker to cover potential damages.
During the packing/moving process, there were some damages and I reached out to NoBroker to file an insurance claim. NoBroker executives/agents told me that I should carry out the repair of the damages and then file a claim within sixty days. When I filed the claim about ** days after carrying out the repairs, the claim was rejected and I was told that the claims should have been made within twenty-four hours of the damage. I had, on my part, immediately notified of the damage to NoBroker but due to wrong communication and customer apathy on part of NoBroker, the claim was not accepted. Note that the insurance that I had taken is under a group insurance policy of NoBroker and they play an important part in the claim processing, settlement and approval process.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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