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Ugaoo - Infected plant delivered

Balaji P M filed complaint against Ugaoo on Sep 19, 2021

Very bad online plant shop site. I purchased calathea. But I received a plant fully of infected fungal/bacteria. I have attached proof in the photo. This plants are so much chemically fertilised by NPK, so they look Gud in first view. After a week my calathea is showing this fungal reaction.

Then I call customer support they are it’s will recover, It’s not recover. It’s better to check the plants from roots to leave when buy. To do that local nursery is best.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Ugaoo

1

Total Complaints

1

Total Resolved

100.00%

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