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Indian bank - Indian bank fraud

R Sarala filed complaint against Indian bank on Sep 2, 2022


Sidman Raj <sidmanraj@gmail.com>
Attachments
Thu, Dec **, ****, **:** AM
to delpol@vsnl.com, acp-diu-east-dl@delhipolice.gov.in, cybercell.ned@delhipolice.gov.in, cybercell.south@delhipolice.gov.in, cybercell.sed@delhipolice.gov.in, acpdiu-swd-dl@delhipolice.gov.in, acpdiu-west-dl@delhipolice.gov.in, acp-ops-outer-dl@delhipolice.gov.in, cybercell-central@delhipolice.gov.in, acp-ops-north-dl@delhipolice.gov.in, acp-ops-northwest-dl@delhipolice.gov.in, cybercell-shahdara@delhipolice.gov.in, dcp-rohini-dl@delhipolice.gov.in, dcp-newdelhi-dl@nic.in

Respected Sir,

I am writing since I believe, you will help me in getting back my lost money.

This is the sequence of events happened on **/*/**.

*. I made a transaction of *** at redbus.
*. The money got deducted and ticket did not get booked.
*. Immediately I got a call from redubus.
*. They said they will refund the moeny back
*. For refunding the money, they asked my debit card number.
*. I gave my debit card number but did not give my customer id. Please note for online debit card transaction, debit card number and customer I'd is required.
*. I made mistake, So I called my bank head – ABM Murugaesan.
*. He being lazy, he told to come to bank with passbook to block the card.
*. Meanwhile I went to bank, the hacker took away money from my account.
**. After reaching the bank, he blocked the card and closed the account told it was my mistake.
**. Because of his laziness, i lost money.

**. Then I went to Bangalore police station they told to go to Coimbatore.

**. When I went to Coimbatore police station they told to go to Bangalore.

**. I wrote lot of mails to RBI but they did not do anything.

I believe your bank has serious data leak, without sharing my customer
id to hacker, the hacker was able to find out my customer id. How is
it possible.

Since you solved and help many people, kindly help me.



Please help.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Indian bank

17

Total Complaints

9

Total Resolved

52.94%

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