Amezon.in - Incorrect Refund Amount

Tushar Nikam filed complaint against Amezon.in on Sep 27, 2021

My issue is mentioned below.
*th Aug **** i was placed order of MI **X *G (**,***).
Order date - **-Aug-****

Order #
***-*******-*******
Order total
**,***.** (* item)
Order Summary
Items: **,***.**
Postage & Packing: **.**
Total before Tax: **,***.**
Tax: *,***.**
Total: **,***.**
Promotion Applied: - **.**
Exchange Value: - **,***.** ( **** Mobile Value + **** Extra discount benefits)
No Cost Emi Discount: - *,***.** from amezon
Order Total: **,***.**
Payment Method - Visa ending in ****
EMI Rs. ****.** for ** months

When i received my order that times i was paid to exchange amount of ***** to delivery boy and collect my order.

After few days mobile was not working properly then i was returned it.

I was many times called you but no anyone helps me.

Always every person takes * to * days (working days) but after * working days no anyone contacts me or mailed. then i ask them to they called give me a time then he call disconnected or saying that i will TT raised now you can wait more * to * days.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Amezon.in

Total Complaints

Total Resolved

28.57%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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