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Tailorvala.com - Incorrect products delivered

Ginisha Shrivastava filed complaint against Tailorvala.com on Sep 17, 2019

Dear Team,
I am from Mulund,Mumbai. I jave ordered two kurti sets for rupees **** from tailorvala.com. however, they have deivered completely different products. I have made a Cod to the delivery person. Despite raising yhe return and refund form twice, emailing to the team, I have not yet received any response from them. This has being super frustrating and customer dissatisfaction. It is not a small amount either.

Could you please look into this and get this sorted asap. I would be really thankful to you.

Order id - *****
Amount- ****

Regards!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Tailorvala.com

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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